Welcome to Your HD Client Support Wiki!


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Student Assessment Guides






How to use wikis (samples)
**http://educationalwikis.wikispaces.com/Articles+and+Resources**


Lesson 1






Project 1 Task 1


Lesson 2





Good questioning techniques (article)
http://www.articlesbase.com/customer-service-articles/the-importance-and-role-of-good-questioning-techniques-798680.html

Task 2


Lesson 3


Task 3


Lesson 4


Task 4

Lesson 5

Task 5

Lesson 6

Task 6


Report Sample:


Lesson 7

Task 7

Lesson 8

Task 8


Lesson 9

Task 9




Lesson 10

Task 10



Lesson 11

Task 11


Lesson 12

Task 12


Lesson 13

Task 13



Lesson 14


Task 14




Lesson 15

Task 15